Privacy Policy of DigiDreal Solutions - Safeguarding Your Data

Privacy Policy

1. Introduction

We, at DigiDreal Solutions, respect your online privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage personal information through our website and services, including DigiDreal.com and related platforms. This policy applies to visitors and users of our services ("Users").

2. Types of Personal Information Collected

We collect various types of information to provide and improve our services:

Registration Information: Name, email address, contact number, and company details when you sign up.

Business Profile Data: Information related to business experience, qualifications, and expertise.

Usage Data: Details on how you interact with our services, including log and location data.

Survey and Feedback: Information provided through surveys and feedback forms.

Communication Data: Information from your communications with us or through our platform.

Technical Data: Information collected via cookies and other tracking technologies.

Social Media Data: Information from connected social media accounts.

3. Use of Personal Information

We use your personal information for:

Providing and enhancing our services, including business consulting and digital solutions.

Customer support and user experience improvement.

Market research and service improvement.

Marketing and promotional activities.

Legal compliance and protection against illegal activities.

4. Cookies and Other Tracking Technologies

We employ cookies and other tracking technologies to enhance user experience and improve the functionality of our website and services. These technologies play a crucial role in our ability to offer a high-quality user experience, analyze site traffic, and provide personalized content.

What are Cookies: Cookies are small text files stored on your device by a web server. They are used to store your preferences, settings, and track your use of a website.

Types of Cookies Used: We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device for a set period or until you delete them).

Functionality of Cookies: Cookies help us understand how the site is being used, remember your preferences, and improve your browsing experience. They also assist in security measures and administrative functions.

Third-Party Cookies: In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the service, deliver advertisements on and through the service, and so on.

Control and Opt-Out: You have the option to control or opt out of the use of cookies at any time. Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or delete certain cookies. However, please note that if you choose to block cookies, this may impact your experience on our site.

Other Tracking Technologies: We may also use other tracking technologies such as web beacons, pixels, and tracking URLs to gather additional information about your use of our website and services.

For more detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

5. Legal Basis for Processing Personal Information

At DigiDreal Solutions, we process your personal information based on several legal grounds, ensuring compliance with applicable laws and regulations. Understanding these bases helps clarify the reasons behind our data processing activities.

Consent: We rely on your explicit consent for processing certain types of personal data. This is particularly relevant for marketing communications, certain types of cookies, and data processing activities that are not necessary for the provision of our services but can enhance user experience. You have the right to withdraw your consent at any time.

Contractual Necessity: Some personal information is processed on the basis that it is necessary for the performance of a contract with you, or to take steps at your request before entering into such a contract. This includes providing our services that you have requested or responding to your inquiries.

Legal Obligations: In certain instances, we are required to process your personal data to comply with relevant laws, regulatory requirements, and to respond to lawful requests, court orders, and legal processes.

Legitimate Interests: We process certain personal data on the basis of our legitimate interests, which include research and development, to market and promote our services, and to protect our legal rights and interests. We consider and balance any potential impact on you and your rights before processing your personal data for our legitimate interests.

Vital Interests: Occasionally, we may need to process personal information to protect your vital interests or those of another person.

We ensure that our processing activities are conducted in accordance with the principles of necessity, proportionality, and transparency. We also strive to minimize the data we collect and process, and to use data in ways that are compatible with the purposes for which it was collected.

6. Information Sharing and Disclosure

At DigiDreal Solutions, we prioritize the confidentiality and security of our clients' business data and personal information. We are committed to maintaining the trust placed in us by ensuring that your information is protected and used responsibly.

Strict Non-Disclosure: We do not share, sell, rent, or trade business data or personal information of our clients and their users with any third parties for their promotional purposes.

Service Providers: While we engage third-party service providers to facilitate our services, they are strictly prohibited from using any client business data or personal information for any purpose other than to provide services on our behalf, and they are required to maintain the confidentiality of the information.

Legal Requirements: We may disclose personal information if legally required to do so, such as to comply with a subpoena, or similar legal process. In such cases, we will endeavor to limit the scope of data disclosed to what is legally required.

Business Transfers: In the event of a merger, acquisition, or sale of assets, we will ensure the confidentiality of any personal information involved and inform you before your personal information is transferred and becomes subject to a different privacy policy.

Consent-Based Sharing: We will share personal information with third parties only with the explicit consent of the user. Users will be informed and will have the opportunity to opt out of any data sharing.

Aggregated or Anonymized Data: We may share aggregated or anonymized information which cannot identify any individual, for business analysis, operational, research, or other purposes.

We are committed to implementing robust data protection practices and ensuring that any data sharing aligns with our high standards of user privacy and security.

7. Information Sharing and Disclosure

Our website, DigiDreal.com, may include content, links, and advertisements from third-party sources. This section explains how third-party content is handled and its implications for your personal information.

External Links: Our website may contain links to external websites not operated by us. We provide these links for your convenience, but we do not review, control, or monitor the privacy practices of websites operated by others. We are not responsible for the performance of websites operated by third parties or for your business dealings with them. Therefore, whenever you leave our website, we recommend reviewing each website's privacy practices.

Third-Party Advertisements: We may display third-party advertisements on our website. These advertisers may use cookies, web beacons, or similar technologies to collect information about your activities on our site and other websites to provide you targeted advertising based upon your interests. Please note that we do not provide any personal information to these third parties without your consent.

Social Media Widgets: Our website includes social media features, such as the Facebook Like button and widgets, such as the "Share This" button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.

Embedded Content: We may embed content from third parties such as videos, images, or articles. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Policy applies solely to information collected by DigiDreal Solutions on DigiDreal.com.

8. Third-Party Content

External Links: Our website may contain links to external websites not operated by us. We provide these links for your convenience, but we do not review, control, or monitor the privacy practices of websites operated by others. We are not responsible for the performance of websites operated by third parties or for your business dealings with them. Therefore, whenever you leave our website, we recommend reviewing each website's privacy practices.

Third-Party Advertisements: We may display third-party advertisements on our website. These advertisers may use cookies, web beacons, or similar technologies to collect information about your activities on our site and other websites to provide you targeted advertising based upon your interests. Please note that we do not provide any personal information to these third parties without your consent.

Social Media Widgets: Our website includes social media features, such as the Facebook Like button and widgets, such as the "Share This" button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.

Embedded Content: We may embed content from third parties such as videos, images, or articles. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

9. Children’s Privacy

Protecting the privacy of young children is especially important to us at DigiDreal Solutions. Our website and services are not designed for or intentionally targeted at children under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18.

Age Restrictions: If you are under 18, please do not use or access DigiDreal.com at any time or in any manner. We will take steps to delete any personal information of individuals under the age of 18 as soon as we become aware of it.

Parental Control: We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children never to provide personal information on our website without their permission.

Reports of Unintended Data Collection: If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, he or she should contact us immediately. We will remove such information from our files as quickly as possible.

This policy reflects our commitment to safeguard the privacy of all our users, particularly children. Any changes to our practices regarding the collection of information from children will be reflected in this section of our Privacy Policy.

10. Retention of Personal Information

At DigiDreal Solutions, we are committed to only retaining personal information for as long as necessary for the purposes for which it was collected, in accordance with our data retention policies and applicable laws and regulations.

Retention Period: The duration for which we keep your personal information depends on the purpose for which the information was provided or collected, the nature of the information, and any legal or regulatory obligations we may have to retain the information. For instance, certain types of information may need to be retained for a specific period under regulatory requirements.

Criteria for Retention: We determine the appropriate retention period for personal data based on the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.

Deletion or Anonymization: Upon the expiry of the retention period, personal information is securely deleted or anonymized, so it can no longer be associated with an individual. We ensure that the deletion process is in compliance with our data protection policies and all applicable laws and regulations.

Review of Retention Policies: Our data retention policies are regularly reviewed and updated to ensure compliance with legal obligations and to ensure that data is not kept longer than necessary.

We take all reasonable steps to ensure that your personal information is processed and stored securely and in accordance with this Privacy Policy and the applicable data protection laws.

11. Your Rights and Choices

At DigiDreal Solutions, we recognize and respect your rights regarding your personal information. This section outlines the rights you have over your data and how you can exercise them.

Access to Information: You have the right to request access to the personal information we hold about you. This includes asking for information on how we process it and for what purposes.

Data Correction: If you believe that any information we hold about you is incorrect or incomplete, you have the right to request a correction.

Data Deletion: You can ask us to delete or remove your personal information in certain circumstances, such as where there is no good reason for us continuing to process it.

Object to Processing: You have the right to object to our processing of your personal information where we are relying on a legitimate interest, and there is something about your particular situation which makes you want to object to processing on this ground.

Data Portability: You have the right to request that we transfer a copy of your personal data to you or another service provider in a structured, commonly used, and machine-readable format.

Withdrawal of Consent: Where we are relying on consent to process your personal data, you have the right to withdraw that consent at any time.

Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

To exercise any of these rights, please contact us using the contact details provided in this policy. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

12. Security Measures

At DigiDreal Solutions, we take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal data.

Technical Safeguards: We use industry-standard technologies and maintain current security standards to ensure that your personal information is protected against unauthorized access, disclosure, alteration, or destruction.

Organizational Measures: Our internal policies and procedures are designed to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration, or destruction. We also limit access to personal information to those employees, contractors, and agents who need to know that information in order to operate, develop, or improve our services.

Data Encryption: Sensitive data is encrypted during transmission over networks and stored in a secure manner using industry-standard encryption methods.

Regular Audits: We regularly review and update our security practices to improve the protection of your information and to ensure the integrity of our systems.

Training and Awareness: We conduct regular training and awareness programs for our employees to ensure they understand the importance of data protection and the measures they must take to safeguard it.

Incident Response: In the event of a data breach, we have procedures in place to promptly respond to and resolve the incident to minimize any potential impact on your data.

We are committed to implementing and maintaining these security measures and to protecting your information. However, no system can be completely secure, and we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur.

13. Changes to This Privacy Policy

At DigiDreal Solutions, we may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Notification of Changes: We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

Reviewing Changes: You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your Acceptance of Changes: Your continued use of our website and services after the posting of the revised policy will constitute your acknowledgment and acceptance of the changes.

We encourage you to frequently check this page for any changes to stay informed about how we are protecting the personal information we collect. Your continued use of the website and our services following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

14. Disclaimer

While DigiDreal Solutions strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

No Method of Transmission Over the Internet: Due to the inherent nature of the internet, we cannot guarantee that data, during transmission through the internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.

As-Is Basis: Information and services are provided on an “as is” basis at the user’s risk. We do not warrant that the functions contained in our services will be uninterrupted or error-free, that defects will be corrected, or that the servers that make it available are free of viruses or other harmful components.

Limitation of Liability: In no event will DigiDreal Solutions, or its affiliates, employees, agents, officers, or directors be liable for any incidental, indirect, special, punitive, consequential, or similar damages or liabilities whatsoever (including, without limitation, damages for loss of data, information, revenue, profits, or other business or financial benefit) arising out of or in connection with our services, any performance or non-performance of our services, or any other product, service or other item provided by or on behalf of DigiDreal Solutions, whether under contract, statute, strict liability, or other theory even if DigiDreal Solutions has been advised of the possibility of such damages.

Third-Party Actions: We are not responsible for the actions of service providers or other third parties, nor are we responsible for any additional information you provide directly to any third parties.

This disclaimer constitutes an essential part of this Privacy Policy. If you do not agree to any part of this Disclaimer, you must not use our services or access our website.

15. Contact Information

We're here to help you transform your business vision into reality. For more information about our services, or to discuss how we can assist you in achieving your business goals, please don't hesitate to get in touch.

Our team at DigiDreal is ready to provide you with the guidance and solutions you need to succeed in today's digital landscape. We look forward to hearing from you and exploring the ways we can contribute to your business's growth and success.